Question: How To Use Indigo Credit Shell?


How do I use my IndiGo credit shell?

Step 2: Enter the same email address and mobile number that a customer has entered in the old booking. Step 3: User to enter first & last name of the passenger(s) same as present in the old booking. Step 4: On the payment page, users have to select “ IndiGo Credit Shell ”. Provide PNR Number & follow the process.

How do you use a credit shell?

The credit shell is non-transferable. It can be used for travel only by those customers who were booked in the original PNR. In case of multiple passengers, the amount will get equally divided and utilized accordingly.

How can I get my money back from IndiGo credit shell?

Steps to request for a refund

  1. Enter PNR details. Enter your PNR/Booking reference number and Email ID/Last name.
  2. Select ‘Cancel Booking’ Choose Cancel Booking option and proceed.
  3. Choose your preferred refund method. Select from the options and click on ‘Cancel Booking’.
  4. Review your details.
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Is IndiGo refunding credit shell?

IndiGo will disburse customer credit shells and refunds by January 31, 2021, the airline has said in a statement. IndiGo has said that it already paid out 90 per cent refunds amounting to approximately Rs 1,000 crore. An IndiGo credit shell is valid for use up to 1 year from the date of issuance.

What if credit shell is not used?

If the credit is not used, airlines have to mandatorily refund the ticket money to the passengers by March 31, 2021. The credit scheme is transferable to anyone. The DGCA added that these credit shells would only be applicable to passengers and not to travel agents.

How do I check my Goair credit shell?

To check one’s credit shell balance, one can check the “Edit bookings” section on IndiGo’s website after the update has been provided.

Can credit shell be refunded?

A Supreme Court order passed on the refund issue stated that Indian carriers in financial distress can hold the refund amount in credit shell till March 31, 2021. If the passenger hasn’t used the credit shell by March end, the airline shall refund cash.

How do I use a Go Shell credit shell?

The balance amount would be retained under the original PNR as a credit shell. The credit shell amount may be adjusted by the Passenger for any future booking on Go First provided atleast one of the Passenger booked in the original PNR ( Credit Shell PNR) should be traveling in the new PNR or is refundable on request.

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Is SpiceJet refunding credit shell?

India’s low-cost airline SpiceJet wasn’t able to refund credit shells to the passengers. National carrier Air India is also yet to refund total credit shells to the passengers. Air Asia and Vistara is also yet clear the credit shell to the passengers.

How much money will be refunded on cancellation of flight ticket IndiGo?

0-3 (Days left for departure) INR 3500 or Airfare charges (Whichever is lower). Cancellation fee will depend upon the time of cancellation.

Can I cancel flight and get refund?

Cancelled Flight – A passenger is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the passenger chooses not to travel.

What is cancel flight and cancel booking in IndiGo?

If you have cancelled your IndiGo flight tickets or you want to reschedule your journey plans you can request for refund and get your money back. You can cancel the ticket online and get refunded after the applicable cancellation charges are incurred.

How much refund will I get if I cancel my flight?

Fee for tickets cancelled up to two hours before the scheduled departure of the flight will be ₹ 2,250, according to the airlines. A passenger will not get any refund for the bookings cancelled 0-2 hours before scheduled departure, it said.

How can I chat with IndiGo customer care?

Click on the Chat icon to chat with us.

What is undo check in IndiGo?

to ” Undo Check -in” post which you may proceed with the reschedule or you may contact us at 9212783838 our team will assist you in the best possible manner.

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